extracts from messages from some
(over 100) of our customers



John, I received the caddy on Friday - we going to love it. The caddy is for my wife and I am sure she too appreciates of your big help. we want to let you know we are sincerely THANKS (TXR 363/A/L18)
Yong H Hwang
Huron OH 44839

Thank John thanks for all your help on this. I appreciate your attention to all of these matters. I love the new cart. It has much more power and it goes faster and is lighter two get it in and out of my car (TXR 363/S/L22)
Ed Cohen
Louisville KY 402455

Thank you so much for the Anderson connectors. Just got them today and finished installing them. My cart is working perfectly - thank you so much for your fine customer service!! (18 A/hr Lithium-ion battery kit)
John Tanaka
Van Nuys CA 91405

Please tell John thank you for all his help. Let him know that my cart was packed perfectly and arrived safely. Also, everything on the cart works, great. The weather in Florida is perfect for golf. A happy customer. (QT5 Lithium)
Anthony Zeck
Moravia FL 13118

Arrived a good time.. used last saturday..worked wel l. . happy with all aspects of this transaction...caddy.looks good. Love the light weight...thanks (QT5 Lithium).
Don Potts
Madison TN 37115

Just started to use the cart this Spring - it is terrific (TXR 360)
Larry Cattan
Daytona Beach. FL 32124

A big thank you to John and Mike for helping me - I needed advise and parts and they provided me with excellent customer service. With their help my cart is ready to go once again. I would recommend the Kolnex product to anyone. They really went above and beyond and were friendly as well. Thanks again (TXR 363/A/L22)
Andrew Stockdale
Lewisburg PA 17837

It's been four month since I had my JPL 360 and I have to say, IT'S BEEN WONDERFUL.  Golf is much more fun!  Also, I continually receive great comments from fellow golfers wherever I play. I highly praise your product and recommend Kolnex for any golf-caddy related interests. Keep up the great work and the excellent customer-service attitude. Thanks everyone! 
Alex Gaoiran
Vallejo CA 95003

I used my new SMC200/F/15L Red (2066) caddy on the golf course for the first time. What a great experience! Thanks for a great product
Douglas Hahn
Aptos CA 95003

I wanted to pass on my appreciation for the service I have received from Mike Lynch in the service department. He was helpful in the diagnosis of the possible causes of my cart failure and suggested the most appropriate parts solutions at the most reasonable cost. When I made an error in my online order he contacted me by phone to correct it and has followed up on my order to ensure it was shipped correctly.Very good service. You should be proud of Mike, I wish all service representatives were as helpful and pleasant to deal with. 
Kimberly Boles
Nepian ON Canada
K2H 6S5

"You guys are the best"
Randy Gaschler
Placerville CA 95667

It sure is nice to work with a reputable company who is concerned with their customers satisfaction. I will be sure to tell my friends about this and will recommend your kaddy to anyone who asks. (TXR360/A/L18).
Erle Birt
Williamsport PA 17702

I am very impressed with your customer service. I'm really enjoying my caddy! (TXR360/S/L22)
Sally Ramsey. Evergreen Country Club
Manassas VA 20110

I just love it. Great cart - so nice to be walking (JPL/S/L18)
Tobin Benham
Aurora CO 80012

We are both very pleased with your customer service.Be assured we will promote this product with our friends. An impressive quality cart (JPL/A/L18)
Mary Winter
Syracuse NY 13202

I love the cart that I purchased this past Spring (TXR360/A/L22)
Daryl Orris
Mifflinburg PA 17844

The new Lithium battery which is truly superb. I think it improved speed by 25%. Before, I almost always ran my cart on 9 speed (max) but now 6 is just about normal walking speed. (Lithium 22 A/hr battery kit)
Steven Norwood
Austin TX 78738

I love the new TRX360 (TXR360/A/L22)
Paul Littledale
Palatine IL 60067

Received my cart, and I love it.  I am very happy to have talked to you, and you suggested the lithium battery.  It was well worth the extra expense. The construction of the cart is excellent and appears to be a great cart for many years of use. Thank you for your help, and hopefully I will have many great rounds of golf with my new cart.  Best regards. (TXR360/L22)
Connie Day
Fairway KS 66205

I bought a 360 recently and I love it.  Works really well and my boys at the club are all jealous. (TXR360/L22)
Mark Spivey
Franklin TN 37069

Love your product (I am astonished at the range I get with the remote…) (TXR360/L22)
Sam Ruffner
Cataula GA 31804

I recently purchased a TXR-360 unit. The product works great ! (TXR 360/A/33)
Mark Olson
Eagan MN 55123

I have been using the TXR model for about 4 months now and really like it (TXR 360/A Lithium)
Doug Pollock
Orange CA 92867

My wife loved her cart. She is almost sure that I'll want one for father's day (TXR 360/A Lithium)
Fernando Alvarado
Madison WI 53705

I think the TXR360 is just great. It seems so sturdy, has such power (my home course is very, very hilly -- quite steep in some areas). The power and speed greatly exceed my needs and expectations. The remote control is responsive and with practice and experience "driving" the TXR360 around the course will surely become second nature. (TXR 360/A Lithium)
Mick Frankel
Springfield VA 22153

My pals and their units running side by side were very impressed with my Kolnex…and jealous. Especially the one fella that had a much more expensive Japanese model. One of your BIG advantages is that the Kolnex is MUCH more quite than their units. I can move it slowly while others are hitting without disturbing.  (TXR360/A Lithium)
Sam Ruffner
Cataula GA 31804

Just wanted to say that I'm really enjoying my GS4
Brian McBeath
Maricopa AZ 85139

By the way, my wife (Denise) loves her LTD 400!
Guy Van Zijll
Tuscon AZ CA 85704

I received the cart tonight and it looks great. I hope I can sell a few of them to the folks at Summit Chase Country Club. I will be a rep for you guys gratis. (LTD 400)
John Ebehart
Snelville GA 30078

I couldn't live without this cart now!  (LTD400)
Mitch Gee
Sausalito CA 94965

We really love the carts  (2 x LTD400)
Joe DeGennaro
Grand Rapids MI 49546

I love the cart and can't do without it - at the age of 86 I can't push up these hills anymore (LTD400)
Rudy Rossman
Elizabethtown KY 42701

Our golf club members had been purchasing Bat Kaddies but have not been satisfied with them after about a year of use.. the frame is not strong..the LTD 400 has a much better frame. . . (LTD400)
John Grande
Pittstown NJ 08867

The cart is fun!  Seems very powerful (LTD400)
Frank R Malott
Jenison MI 49428

Works like a charm. Thanks. (LTD400)
John Everett
Cape Elizabeth ME 04107

Must say, even though it is winter here in the East, we loved our carts - the best device going!!! (LTD400)
Warren Noyes
Eustis ME 04936

We received the new cart last week and have been on the course every day. It works beautifully. 
Thanks again for your continued help. (LTD400)
Ross McNaught
Sr George UT 84790

Used our trolley for the first time - loved it. Thinking about buying a second one for my wife (LTD).
Warren Noyes
Eustis ME 04936

Rest assured when anyone asks about power carts I will definitely recommend Kolnex (C1001)
Jim Abrams
Shawville QB Canada J0X 2Y0

My cart is working very nicely and I enjoy using it (C1001)
Bob Goyden
Boise ID 83705

I have to commend you and your company for your professionalism and the good service you provide.  I have installed  the new controller on my caddy and it works like a charm and now I can easily walked and even run  after my caddy.  So if any of your customers want reference on the increase of speed you can show them this email (type X controller conversion to C1001).
Andre Nadon
Ile Bizard QB H9C 2S8

Received my Kolnex Caddy. Misses loves it. Speed is not an issue, just great. Looks like I did good (C1001)
Gary Mimee
Cambridge, Ontario Canad
a N1R 8C5

The trolley is great and it is great to walk the course without the burdeen of lugging, pulling, or pushing my clubs (C1001)
Bob Urillo
Lakeland FL 33813

I received my new C1001 Trolley last Friday and used it over the weekend.  It is fantastic. I really love it.
Dale Blohm
Owens Crossroads AL 35763

We received the cart, and my husband is thrilled with it, he now can't wait to start playing golf again. Just wanted to thank you for your help and let you know. (C1001).
Beatriz Flatt
Telford TN 37690

Love the product (C1001).
Joe Kerrigan
Loveland OH 45140

A happy customer (VTS)
Charlie Mirabelli
Surrey, British Columbia V3W 0C2 Canada

I love the cart!  the Li-Ion battery is great!  the cart overall is great! (VTS)
Mike Kahn
Boulder CO 80301

I love the cart.  I golf with many folks so I'll give them all a good word about you folks.  I already sent one guy your way, he bought the c1001 and I've had two others asking where I got it.  So good luck with your business, it advertises itself. Happy customer. (VTS 360/S)
Mark Garlington
Oregon City. OR 97045

Love the trolley. (VTS361).
Scott Baldwin
Essex Junction VT 05452

I love the cart (ML180).
Patricia Vangalen
Albany NY 12208

Received my trolley and I am very happy with it. The trolley is GREAT, and thank you for all of your support. (VTS360).
Donald Bigglestone
Williston VT 05495

I like it very much and it takes the hills with no effort at all. Also like the way it folds down. A great spacesaver. (VTS360).
Richard Larrance
Constantine MI 49042

Just received the new golf trolley this afternoon and was amazed at the improvements to the overall design. Congratulations on the improvements. (VTS360).
Jacquelyn Howell
Urbana OH 43078

I used it today for nine holes and love the way it handles. My friends were equally impressed. (ML180).
Patricia Vangalen
Albany NY 12202

The trolley is a advertised; received it in excellent condition and it works perfectly. (VTS360).
Jim Eburst
Gresham OR 97030

S'workin good. Best dern $700 I ever spent! (QST400)
Robert Inman
Georgetown GA 39854

Geat Machine (QST400)
Steve Moody
Spartanburg SC 29307

I purchased two of these carts for my parents. They love the carts. More importantly, I have never done business with any company with a higher emphasis on customer satisfaction. I have had two small issues in the past year and when I called for support, there were no questions asked. This company just said "No Problem", I will send you the new part tomorrow. If you are considering buying a power cart, this is the company you want to deal with. I can't thank them enough. love the trolley. (KXR400)
Karl Harrow
Jersey Shore PA 17740

Love the golf cart and it works great (KXR400).
Sharon Kostohryz
Rochester MN 55904

Thank you for your help Friday. Everything is working fine. It is a pleasure doing business with Kolnex. I will highly recommend your company to my golf buddies. (KXR400).
Dr Stanley Wojnicki
Washingtonville NY 10992

I love the trolley (KXR400)
William Ray
Broken Arrow OK 74011

I love these carts (KXR400)
Steven Phillips
Marion OH 43302

I really love playing the game without carrying or pushing the clubs. Your product is awesome (LX400).
Paul Edwards
Bangor ME 04401

I am enjoying my KXR400 golf trolley
John Nelson
Chapel Hill NC 27517

We bought the KXR400 in June and are really enjoying it.
Wanda Meyer
Villa Rica GA 30180

You have always treated me fine and we thought the product was excellent (LX400).
Michael Donoghue
Worcester MA 01606

Lot of people wanted to know where I bought the cart from.  You have a great product.  I would recommend it to anyone (KXR400/S).
Terry Sutton
Los Alamos NM 87544

Thanks for all your help. Extraordinary Customer Service and follow-up. Will definitely recommend to others (KXR400).
Roger Souther
Woodruff SC 29388

Your cart has no problem climbing these hilly San Francisco courses. It is a nice product - all my golfing pals comment on how small it is, and how it folds up nicely (VTS361).
Jay Berry
San Francisco CA

Hi, I purchased an LX400 last May 9, 2008 and I want to say that I really enjoyed using it and the exercise I got using it. (LX400)
Dick Brodersen
Sherrard IL 61281

I used my trolley for the first time today. The ease of use and quality made my golf experience fantastic. It's as good as having your own caddie! (LX400)
Paul Littledale
Palatine IL 60067

It's hard to find a place to start in telling you how nice I think your product is. I've used it 4 times on the course already and each time it gets better and better. Your product is very well made and easy to use. It climbs hills and responds so nice it has the other golfers green with envy. I absolutely love it.     Your customer service is tremendous. The importance of this can not be understated. I will be ordering another for my father (LX400).
Marvin Kelly
Bridgeport CT 06606

I really love the cart (HGS180/S).
John Palmer
Vista CA 92084

My wife and I really love them - no problems - have recommended them to at least 10 other members here (LX400).
James Podowski
Bonham TX 75418

Got it and love it.  Thanks! (LX400)
Honorato Cardozo
Ofallon IL 62269

I recently purchased the HGR360 and am becoming more and more pleased with it the more I use it.
David Sloan
Vancouver WA 98664

Thank you so much for your WONDERFUL service. Your the best! I'm looking forward to my "walk" again (LX400).
Ted Kessler
Toronto ON Canada MIT 2W3

I am writing to tell you I received my remote control cart and that I love it (LX400).
Don Mowat
Winnipeg MB Canada R2V 3P3

Hi, I ordered the LX 400 on the 9th and I was using it on the 16th and I live in Illinois. Great job by you and UPS!! I am very happy so far with the cart.
Richard Brodersen
Sherrard IL 61281

I have got my cart - and I love it (LX400)
Paul Edwards
Bangor ME 04401

Everything checked out perfectly. A superior product as described (LX400).
Wally Fetrow
Lawrenceville GA 30044

I love the cart (LX400).
Melvin Stubblefield
Rockford IL 61107

My husband purchased a LX400 and likes it so well that he ordered one for me also.
Janet Wilks
Greenfield ME 04418

What a “GREAT SET-UP”! My wife cannot wait to try it out on the links! I am confident when her golfing friends see this product they are going to want one. You can depend on me to steer them your way. Thank you for great service (HGS180/S).
John W Palmer
Toronto ON M1T 2W3

Received HGR360 in perfect condition. I put it thru its paces and it performed beautifully. Along with its great performance it also looks great. Nice to be the owner of a quality product.
Donna K Butler
Great Falls MT 59405

Your service is excellent (LX400)
Ted Kessler
Vista CA 92084

Love the LX400 cart.
Rudy Froeschle
Jenks OK 74037

Thank you, you folks are the best. Your support is outstanding. What a great company! Love the cart (LX400).
Andrew P Nava
Salinas CA I93901

The cart works better than the day I first used it. If anyone needs an endorsement re service for the product I would be glad to speak up in a positive manner. A superior product. (LX400).
Donald Squires
Massena NY 13662

I received my golf cart about three weeks ago, and it has performed very well on a hilly course. (LX400)
Mike Chidlaw
Hinton AB T7V IK7 Canada

I have an LX400 cart - could not do without it now.
Mitchell Gee
Sausalito CA 94965

I received my cart and used it for the first time -it was worth the wait. Looking forward to using it for MANY rounds to come. Very satisfied. (HGR360)
Thomas Brown
Boise ID 83709

I want you to know that I am very happy with your responsiveness and service.
Thank you for that. (LX400).

George Brenner
Calabasas CA 91302

Received my new LX400 yesterday and used it today, was very impressed with the trolley, played on a wet and hilly course and the lx400 was very impressive. Everything checked out perfectly. A superior product as described. (LX400)
Patricia Snyder
North Canton OH 44720

I LOVE THE carts. Thank you. Enjoying the cart immensely. It's brought a whole new dimension to golf (LX400).
John Blankenship
Newnan GA 30265

I really like the cart (LX400).
Moses Bobo
Tacoma WA 98407

We are very satisfied with the trolleys and would be happy to send you a letter so stating if you would like (DV168).
Edward Donohue
Smithsburg MD 21783

I love the cart and have recommended to many (DV168).
Bob Buziac
Marbledale CT 06777